I Gede Mahatma Yuda Bakti
Researcher & Lecture
Saya adalah seorang peneliti senior di Lembaga Ilmu Pengetahuan Indonesia (LIPI). Saya juga menjadi dosen tidak tetap di salah satu pergurunan tinggi di Indonesia. Karya ilmiahnya telah ditulis di berbagai jurnal nasional dan internasional ternama. Saya adalah lulusan S1 Manajemen Ekonomi - Universitas Jenderal Soedirman dan S2 Ilmu Manajemen - Universitas Indonesia. Saat ini, Saya sedang menempuh S3 Ilmu Penyuluhan Pembangunan - IPB Universtiy. Minat penelitian saya adalah seputar manajemen organisasi, perilaku konsumen dan masyarakat, manajemen kualitas, pemasaran, dan penyuluhan. Secara umum, saya dapat digambarkan sebagai seorang manusia yang berusaha untuk memberikan kontribusi kepada masyarakat di bidang ilmu pengetahuan, khususnya terkait dengan minat penelitiannya.
Research Interests
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Publications
​An analysis of library customer loyalty: The role of service quality and customer satisfaction, a case study in Indonesia, Library management (2013) - SCOPUS Q1
P-TRANSQUAL: a service quality model of public land transport services, International Journal of Quality & Reliability Management (2015) - SCOPUS Q1
Investigating patient loyalty An integrated framework for trust, subjective norm, image, and perceived risk (a case study in Depok, Indonesia), International Journal of Quality and Service Sciences (2016) - SCOPUS Q2
Factors influencing intention to follow the “stay at home” policy during the COVID-19 pandemic, International Journal of Health Governance (2020) - SCOPUS Q3
A model of intention to use official COVID-19 websites, International Journal of Health Governance (2020) - SCOPUS Q3